At Dr. Majimaji, we are committed to providing guidance and support through traditional practices and cultural services. Because these services are personal and intangible in nature, it is important to clarify our refund policy:

1. Non-Refundable Services

   • All payments made for consultations, rituals, and traditional healing services are final and non-refundable once the service has been initiated.

   • This is because the time, preparation, and effort involved cannot be reversed once the process has started.

2. Rescheduling

   • If you are unable to attend a scheduled session, you may request to reschedule by contacting us at least 24 hours in advance.

   • Rescheduled sessions must be arranged within a reasonable timeframe.

3. Service Unavailability

   • In rare cases where we are unable to provide the agreed service due to unforeseen circumstances on our side, you will be given the option of a refund or an alternative service of equal value.

4. Acknowledgement

   • By engaging with our services, you acknowledge and agree to this Refund Policy.